Workplace Analytics and its Importance for the Hybrid Workplace

We all know that the pandemic has changed the world and it also had a huge impact on organizations and the way they work. In the year 2023, remote working and hybrid working have become a big part of working models and are also preferred by many employees as it offers them the flexibility to work from the office or home and thus help in increasing employee productivity and satisfaction towards their job.

With the advent of these working models, automation is playing a major role in making organizations more secure and cost-effective. Thus, today, hybrid workplace solutions such as visitor management systems, desk management systems, and meeting room booking systems are being adopted by organizations to streamline their operations and improve employee productivity.

What is Workplace Analytics?

With the advent of a hybrid setup, it has become essential for organizations to track workplace analytics. Workplace analytics are indicators that may be used by any organization to gauge how well it is managing both its operations and its workforce. They can also plan for a return to the office with the use of workplace analytics. Companies may readily discover what makes their employees more productive by evaluating various workplace statistics, and they can then modify their working model to achieve a win-win situation for both the employees and the business.

Let’s learn more about workplace analytics by going through some examples:

Examples of Workplace Analytics

Employee Attendance:

Employee attendance is an important metric that helps companies understand how many employees are coming to the office and how many are still reluctant to work from the office and prefer working from home.

Desk Utilization Metric:

Desk Management solutions inform you about the number of desks your employees utilize and the number of desks left unused.

Trends in Visitor Count:

To better understand the types of visitors and how you can plan to welcome them into your premises, knowing the number of visitors arriving at the business each day and examining their pattern can be useful. By providing you with insights into each visit's purpose and helping you understand the trends, a smart visitor management system will enable you to make well-informed decisions.

Most Common Visitor Types

With the use of a visitor management system, you may also learn more about the various visitor types who visit your premises most frequently.  For example, if you invite people for an interview the most in the first week of any month, you can organize and make provisions for them so that they have a welcoming experience at your office.

Meeting Room Usage

Meeting Room Booking has also become very important as it notifies the employees and the visitors about the meeting and where are they expected to arrive for it. By getting an insight into meeting room usage, organizations can make decisions on whether to add or remove the number of meeting rooms, manage their real estate effectively, and also optimize its costs while promoting better organizational and structural work to the employees.

Importance of Workplace Analytics for Hybrid Workplace

As we understand better workplace analytics through the above examples, let us spend some time understanding how these metrics are beneficial to the hybrid workplace.

Helps in Data-Driven Decision-Making

You can easily make data-driven decisions using various metrics. A solid hybrid workplace solution will enable you to make the best decisions for your organization. For example, using the analytics provided by the desk management system, you can easily track attendance and devise various techniques to encourage employees to come into the office more frequently, such as organizing seminars or workshops every Friday.

Space Optimization

Making the best use of available office space is also essential for any organization. Your office space should not be wasted. You can easily determine if all available spaces are being used optimally with the help of a desk management system and meeting room booking solution. With the help of the tools mentioned above, you can also assign different office spaces to different teams, thereby creating separate zones for them.

Reducing Real-Estate Costs

With workplace analytics, you can avoid overspending on real estate costs. By understanding the trends of employees and visitors coming to the office, you can plan effectively if you need more space or if you can let go of some office space.

Promotes Employees’ Productivity and Efficiency

Giving the employees the freedom to choose their preferred workspace enhances employees’ productivity and efficiency. For example, with the help of desk management, your employees can easily choose to sit next to their team members and collaborate effectively with them.

Making Workplaces More Secure

With a robust visitor management system in place, companies can securely store the visitor’s data. Features such as asking for visitors’ IDs, asking them to sign NDAs, capturing their photos, keeping a record of their check-in and check-out times, and storing this data securely will help organizations know exactly who visited them and will help improve workplace security.

Preparing Ahead for Guests

If you are aware of the visitor trends, such as knowing when a visitor is going to come, and for what purpose someone will be visiting, you can easily plan and prepare for them in advance. For example, if you know that every Monday, majorly vendors visit your workplace, you can accordingly ask your employees to be present in the office and set up meetings according to their visit schedules. By knowing that a visitor is going to come every Monday, you can also enable a faster check-in option for a better experience with visitor management software.

Points to Keep in Mind While Choosing The Right Analytics Tool for your Hybrid Workplace

By now we know that a visitor management system will help enhance your workplace security and a desk management system will help companies effectively plan their office space. Both of these solutions are two important pillars of a hybrid workplace solution and help improve employees’ productivity along with giving them a safe and secure work environment. It is also understood that the analytics obtained from these solutions can immensely help an organization in taking several important decisions.

Now, let’s understand what are some important points to keep in mind while choosing the right analytics tool for your organization:

Cost-Effective

The right analytics tool should be cost-effective for the organization. It is important that we get a positive ROI while investing in these tools. Definitely, no company would want to spend more money on the tools and then save only a little with their help. Hence, it must be calculated how much time it will take before the tool begins to provide a positive ROI. Once the tool has been evaluated, the best tool in terms of quality and compatibility with the organization's investment objectives should be chosen.

Employee Friendly

As said, you can plan to invest in a visitor management system, desk management system, a booking system for meeting rooms, or a combination of all three, but make sure to invest in an employee-friendly solution. For example, if your employees want to send invites, book desks, or book meeting rooms, then they should be able to do it easily with the help of an app or an easy-to-use web portal.

Integrations the Tool Supports

Learn more about the integrations supported by the tool and determine whether it is feasible and affordable for your organization or not. For instance, if your company uses Google Workspace and the analytics tool you choose does not integrate with it, then you will only add to your workload and reduce the organization’s productivity.

Simple to Use and Easy to Understand

The tool should be simple to use and easy to understand. You can also check for the after-sales services provided by the company offering the solutions and evaluate for yourself how easy to understand it is for the employees, other office staff, and also visitors.

Make sure that the above points are kept in mind so that you land up with the best hybrid workplace solution for your organization.

If you are looking to know more about the visitor management system and desk management solution and how you can benefit from these solutions and their analytics tools, you can visit our website https://vizmo.in/ and book a demo call with us today.